Policy & Privacy

This Privacy Policy shall apply to Applicants who are NOT residents of the Republic of Korea.

Big Hit Entertainment Co., Ltd. (hereinafter, referred to as “Company”) values the personal information of the audition applicants (hereinafter, referred to as “Applicant”) and abides by the regulations and laws relevant to protection of personal information. .

The Company will inform the Applicant of the purpose for which the personal information he or she provided is used, how it is used, and what measures have been taken to protect the personal information. The Company will notify you of any revision of the privacy policy through the website announcement (or individual announcement).


1. Personal Information Collected

The Company collects the following personal information from the Applicants for submission of audition applications and  selection of successful candidates.



Information Collected

Mandatory Information

Name, date of birth, address(Country, City), e-mail address, mobile phone number, sex,
Photograph, sound source, video, and Applicant’s work uploaded by the Applicant

Optional Information

SNS ID, Team Name

Automatically generated/collected information when applying for audition

Record of use (time of use), connection IP information, cookie, etc.

Information collected when e-mail inquiry is received

E-mail address, Name


- Personal Information Collection Method: Through homepage (preparation of audition application) and cookie


2. Purpose of Collecting and Using Personal Information

Company uses the personal information collected for following purposes;

- To decide, notify, and announce the winning candidates of the audition;

- To check whether the Applicant has applied for more than once;

- Identify Applicant;

- To announce the audition;

- To handle complaints and grievances.


3. Retention Period and Use of Personal Information Collected

In principle, the Company immediately destroys the personal information after the purpose of collecting and using the information is achieved. Notwithstanding the foregoing the Company may retain the personal information in the following cases and for the period as prescribed under applicable laws and regulations;


- Personal information required to be retained under Company’s internal policy: 3 years (to prevent illegal or unauthorized use, notified when the audition is held)

- Records relating to website visits such as access log: 3 months


4. Procedures and Methods for Destruction of Personal Information

In principle, the Company immediately destroys the personal information after the purpose of collecting and using the information is achieved. The destruction procedures and methods are as follows;

- Destruction Procedure

The information that the Applicant provided to apply for the audition is transferred to a separate database (DB) (separate document box for information in paper format) after the purpose of such information is fulfilled. They will be destroyed after they have been stored for a fixed period of time based on the Company’s policy and as prescribed in the relevant laws and regulations for the sole purpose of protecting the information. The personal information transferred to a separate DB is only retained and not used for other purposes unless otherwise permitted by law

- Destruction Method

The personal information saved in electronic form is deleted in a technical method which disables the regeneration of the records. The personal information printed out on paper form is shredded by shredder or burned.


5. Sharing Personal Information

The Company will not provide the Applicant’s personal information to third parties except in the following cases;

- in accordance with Applicant’s affirmative consent;

- In accordance with relevant laws and regulations.

Currently, the Company is not providing the Applicant’s personal information to any third party and will go through legitimate procedures as set forth in the relevant laws and regulations.


6. Minors

Children under 14 years of age is not eligible to apply for the audition.


7. Rights of Applicant and Method of Exercising Rights Thereof

- The Applicant may review or request modification of his or her personal information at any time.

- For review and modification of the personal information of the Applicant, contact our Personal Information Protection Manager in writing, via telephone or e-mail for immediate action.

- In the event that the Applicant requests for correction of any errors in the personal information, the personal information will not be used or provided until the correction is completed.

- The personal information deleted upon Applicant’s request will be handled as specified in Section 3 “Period of Retaining and Using Personal Information Collected” and it will not be viewed or used for any other purposes.


8. Cookies

A cookie is a very small text file that the server saves to the user’s computer through the user’s web browser from the website the user accesses. When the user revisits the website, the website’s server reads in the information in the cookie stored in the user’s computer to maintain the environment configured by the user to enable convenient use of the internet services. Also, the information regarding user’s usage of the service, the time user accessed the service and the frequency, information generated or provided (entered) in the course of using the service may be analyzed to provide the services (including advertisements) tailored to the preference and interest of the user. The user has the right to use or disuse the cookie and may configure the options of the web browser to accept all cookies, have the browser ask whether to accept cookies each time, or block all cookies. However, refusing to install cookie may lead to difficulties in using the services.


How to Block Cookies

- Example: The Applicant may configure the options of the web browser that he or she uses to accept all cookies, have the browser ask whether to accept cookies each time, or block all cookies

- Settings (Internet Explorer): Tool – Internet Option – Personal Information

- However, refusing to install cookies may lead to difficulties in using the services.


9. Technical/Administrative Measures for Personal Information Protection

(1) The Company has prepared and applied the following technical measures to secure the safety of personal information and prevent any loss, theft, leakage, fabrication, or impairment of the personal information of the Applicant;

  1. The personal information of the Applicant is protected by password and encrypted. However, the password or the personal information of the Applicant can be easily known to others in various ways such as the use of internet in a public place, and it is critical that they are protected thoroughly. You must not reveal or provide your personal information to others and must take responsibility in protecting your own personal information. The Company will not be held responsible for problems arising out of individual Applicant’s mistake or the basic risks involved with the internet.
  2. Applicant’s personal information is basically protected by password and any important data are protected through a separate security function.
  3. The Company uses a vaccine program as a measure to prevent damages that may be inflicted by computer virus, and the vaccine program is updated regularly. In the event that there is a virus outbreak, the corresponding vaccine will be provided immediately as it is available to cure the virus and prevent infringement of personal information.
  4. The Company adopted a method capable of transmitting the personal information through the network using safe encryption algorithm for its services.
  5. The Company adopted a system which detects and blocks infiltration from outside to monitor and manage the personal information around the clock in order to prevent leakage or damage to the Applicant’s personal information due to hacking and virus. The infiltration detection and blocking system are duplexed against possible unexpected crisis.

(2) The Company is well aware of the importance of the personal information protection and has made its best efforts to protect personal information by restricting the number of employees in charge of handling personal information and training them through the Personal Information Management Officer periodically. The Company also regularly checks the conditions specified in this policy and whether they are observed by the staff concerned to correct or improve any breach and take other necessary actions.


10. Complaints Relating to Personal Information

The Company has designated a department and personal information manager as follows in order to protect customer’s personal information and cope with complaints relating to personal information;

Personal Information Management Officer


Ho-jin Jeung


Personal Information Protection Manager




Personal Information Related Complaints Management Department




The Applicant may report any personal information related grievance inflicted on the Applicant while using Company’s services to the Personal Information Management Officeror the responsible department. The Company will provide a prompt and sufficient response to the reports of its Applicants.

If you wish to report a case of personal information infringement or need a consultation, please contact following institutions;




Center for Reporting Personal Information Infringement


Supreme Prosecutors’ Office High-tech Crime Investigation Division


National Police Agency Cyber Bureau



11. Transfer of Personal Information Overseas

Consent to the Transfer of Personal Information Overseas by Use of Overseas Server

  • Information Transferred

Name, date of birth, address, e-mail address, mobile phone number, gender, pictures, audio/video uploaded by Applicant

  • Country Transferred to, Date and Time, and Method

Country: Regions covered by Amazon Global Cloud service (Seoul)

Date and Time: When the Applicant applies for an audition

Method: Transfer data to the server located in the Global Cloud area through a security enhanced private network

  • Transferee

Title: Amazon Web Services, Inc. (Person in Charge: Stephen Schmidt)

Contact: Address: 410 Terry Avenue North, Seattle, WA 98109-5210 / Telephone: (206) 266-1000

  • Purpose of Transfer

To provide the Global Cloud service to carry out auditions

  • Period of Retention and Use

Please refer to Section 3 regarding the retention policy of the Company. Applicant


12. Notification Duty

The privacy policy is written and announced on May 20, 2019. Any addition, deletion, or modification of the the policy will be notified immediately through the homepage, and this policy is effective as of the date it is announced.


13. Your California Privacy Rights

Although we do not disclose to any third parties any of the Applicant’s personally identifiable information for marketing purposes, California residents are entitled to request information regarding the disclosure of Applicant’s personal information by the Company to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to the address specified under “Contact Us”. 


14. “Do Not Track” Signals under California Online Privacy Protection Act (CalOPPA)

Please note that our website and service do not support "Do Not Track" browser settings and we do not currently participate in any "Do Not Track" frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal or non-personally identifiable information.


Effective Date: May 31, 2019